EMAIL ACCOUNTS INTEGRATION
Firmao can be integrated with any available email accounts which use IMAP, POP3 and SMTP protocols.
- Giving access to individual email accounts for selected users
- Mass mailing and newsletters
- Automatic creation of customers and contacts based on email messages
- Automatic creation of tasks based on mail messages
- Implementation of POP3 and IMAP with folders
- Automated assigning email messages to customers and contacts
- View of customer details including full history of received and sent email messages
- Ability to send and responde to email messages directly from customer, contact or task detailed view.
- Attachments servieces
- Pasting images into e-mail content (drag and drop within Firefox and Chrome)
- Filtering email messages using multiple criteria. Ability to save filters
- Autoresponder service
- Insterting images into message structure
- Full integration with CRM