Email account integration

Firmao can be integrated with any available email accounts which use IMAP, POP3 and SMTP protocols.

Integration features:

  • Giving access individual email accounts for selected users
  • Mass mailing
  • Automated creation of customers and contacts based on email messages
  • Automated creation of tasks based on mail messages
  • Implementation of POP3 and IMAP with folders
  • Automated assigning email messages to customers and contacts
  • View of customer details including full history of received and sent email messages
  • Ability of sending and responding to email messages directly from customer, contact or task detailed view.
  • Attachments
  • Ability to insert images into message body
  • Fitering email messages using multiple criteria. Ability to save filters.
  • Full integration with CRM