How to start an e-commerce business?

How to start an e-commerce business

Knowing what e-commerce is, it is worth considering where to start. The first step, although it may seem obvious, is to develop a strategy. You need to know what and to whom you want to sell, what is your initial capital and what solutions you want to use.

At the very beginning of creating an e-commerce business, you will have a lot of decisions to make. If you want to create an online store, you should choose a suitable e-Commerce platform with pre-designed solutions or design your own store from scratch, but the e-Commerce platform alone is not enough to run an online store in an effective manner. The store needs payment gateway mechanisms and an appropriate online payment operator to operate.

An important element supporting everyday work is the choice and automation of the forms of delivery of goods to customers. Not without significance is operating in various places in the network, the so-called multi-channel sales, marketing activities in social media, and SEO positioning.

Some online stores also may need a CRM and ERP solution like Firmao, which is used to build a customer base and handle buyer relationships. CRM and ERP platforms such as help run various marketing campaigns and have implemented analytics solutions for e-Commerce.

Check out our CRM system that will help you increase your sales.
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