CRM for B2B

Published: 23.12.21CRM

Looking for an IT tool to manage B2B sales? Check out Firmao CRM which will help you take control over your sales process.

Take control over the B2B sales process

The B2B sales process is often complex, takes a long time and involves several stakeholders. Many variables and a high transaction value in B2B make it easy to lose a potential customer and with it a valuable sales opportunity.

With the help of Firmao you won’t lose control of the B2B sales process.

You’ll embrace the sales chaos – precisely plan your sales activities, execute them step by step and measure the effects of your actions. As a result, you will avoid mistakes and you will not lose customers interested in your offer. With Firmao CRM for B2B you can create as many sales processes as you need.

Improve the quality of customer service

Relationship management and high quality service are crucial in B2B sales. With Firmao you will improve service quality by centralizing your sales activities. In CRM for B2B, you will have an overview of your customer’s phone and e-mail contacts, while your salespeople and account managers will have access to the cooperation arrangements. You’ll never forget to write an email to a customer after a meeting again, and all notes will be available to the entire team.

Increase work productivity

It doesn’t matter how big your sales team is – don’t let your salespeople deal with filling out paperwork instead of making sales! Implement a CRM system that will relieve them of daily activities and allow them to focus on improving sales effectiveness.

With the help of Firmao your team will work faster and more effectively. Message templates allow you to automate some of the communication with your customers, integration with VOIP enables quick contact, and thanks to the tasks, salesmen can plan their subsequent contact with customers which they will not forget, thanks to the calendar functionality.

Know what the sales opportunity is

A lack of good indicators and a tool to evaluate sales activities is the easiest way to fail. When you don’t know what to base your team’s work on, you can’t predict what the sales outcomes will be. You need to know what the key sales metrics are to improve the predictability of your business – how many customers you will have, which ones, and of what value.

With Firmao you will not only describe the sales process, but also measure the sales activities. You will know where leads are escaping, which parts of the process need fixing and you will better assess whether what your sales team is doing is going in the right direction.

Implement Firmao CRM for B2B and you will build measurable and predictable sales!
Author Avatar Sebastian Czubak

Chief Operating Officer. Responsible for overseeing all aspects of the company's operational activities. He has extensive experience in the CRM software industry and successfully leads teams in product development, marketing, sales, and customer service. He is responsible for building knowledge and awareness of Firmao among customers.

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