Collect feedback automatically with Firmao and Trustmary integration

Published: 16.05.23Management

In today’s competitive business landscape, customer feedback plays a pivotal role in shaping successful strategies. Gathering, analyzing, and leveraging customer feedback can help businesses make informed decisions and improve their overall customer experience. The integration between Firmao and Trustmary offers a powerful solution that enables seamless feedback management, empowering businesses to enhance their reputation and drive growth.

A Brief Overview of Trustmary

Trustmary is a leading customer feedback management platform that specializes in gathering, analyzing, and displaying customer testimonials and reviews. Trustmary helps businesses build trust, boost conversions, and establish a strong online reputation through the power of social proof.

Benefits of the integration

The integration between Firmao and Trustmary allows businesses to seamlessly collect customer feedback, testimonials, and reviews, and leverage them for growth and reputation management. By connecting these two platforms, businesses can automate the process of requesting feedback from customers and displaying it on their websites, social media, and other channels.

Get feedback automatically: With this integration, businesses using Firmao can automate the feedback request process by triggering feedback requests based on specific events or actions. For instance, after completing a transaction or delivering a service, Firmao can automatically send a feedback request to the customer via Trustmary.

Access customer insights on one platform: The integration also enables businesses to centralize and manage all customer feedback within Firmao’s CRM system. Feedback received through Trustmary is automatically synced with Firmao, allowing businesses to access and analyze customer sentiment, ratings, and testimonials from a single dashboard.

Turn feedback into public testimonials and reviews: One of the key benefits of integrating Firmao with Trustmary is the ability to display customer testimonials and reviews across various channels. Trustmary’s powerful review widgets can be embedded on websites, landing pages, and email signatures, showcasing positive feedback and enhancing credibility.

Increase sales and website conversions: Positive customer feedback is a valuable form of social proof that can significantly impact the decision-making process of potential customers. By integrating Firmao and Trustmary, businesses can leverage this social proof to boost conversions, attract new customers, and differentiate themselves from competitors.

Improve your business with customer feedback: The integration provides businesses with comprehensive performance tracking and analytics capabilities. By analyzing feedback trends, sentiment analysis, and customer satisfaction scores, businesses can identify areas for improvement and take proactive measures to enhance their products or services.


The integration between Firmao and Trustmary is possible thanks to Zapier and offers businesses a powerful solution to streamline feedback collection, management, and utilization. By automating feedback requests, centralizing feedback data, and leveraging social proof, businesses can enhance their reputation, boost conversions, and stay ahead of the competition.

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