Management
Issue management: what is it?

Issue management is a strategic approach to identifying, addressing, and resolving issues or challenges that may impact an organization's reputation, operations, or stakeholders. It involves a systematic and proactive approach to managing issues that... read more

CRM
Effective sales thanks to the CRM system

Effective sales is an essential element of any successful business. To achieve success, companies must have a solid understanding of their customers, their needs, and their preferences. This is where a customer relationship management (CRM) system comes... read more

CRM
Integration of the CRM system with Livechat

Livechat is a powerful communication tool that enables businesses to chat with their customers in real-time. It can help businesses increase sales, improve customer satisfaction and provide faster support. However, without proper integration with a CRM... read more

CRM
CRM system for an attorney

A Customer Relationship Management (CRM) system is a valuable tool for any business, and law firms are no exception. In fact, a CRM system can be especially useful for attorneys, who rely heavily on building and maintaining strong relationships with... read more

Management
Competences of an effective leader

Effective leadership is essential for the success of any organization. A great leader is someone who can inspire and motivate their team to achieve their goals. Here are some of the key competences of an effective leader: Visionary An effective... read more

Marketing
What Is Brand Image?

Brand image refers to the perception and reputation that a brand has in the minds of its customers and the general public. It is the collective impression that people have of a brand based on their experiences wit