How to turn a smartphone user into a customer?

Published: 10.09.22Sales
How to turn a smartphone user into a customer? Don't lose 53% of clients

In today’s digital era, it’s not enough to have a website that is only optimized for desktops. With over 50% of internet traffic coming from mobile devices, it’s crucial to optimize your website for mobile devices and turn those smartphone users into customers. However, it’s not always easy to capture the attention of mobile users and persuade them to make a purchase.

To start, make sure your website is mobile-friendly and has a responsive design that adapts to different screen sizes. A slow-loading website can turn off mobile users, so make sure your website loads quickly on mobile devices.

Next, simplify the checkout process and make it mobile-friendly. Long, complicated forms and small text can be frustrating for mobile users and may cause them to abandon their purchase.

Implementing a mobile CRM system can also help you keep track of your mobile customers and their behavior. This can help you personalize your mobile marketing efforts and improve the customer experience. You can send targeted messages, promotions, and offers directly to their mobile devices to encourage them to make a purchase.

Finally, make sure your website is optimized for local search. Mobile users often search for products and services nearby, so make sure your website appears in local search results. Add your business to online directories, use local keywords in your content, and create local landing pages to improve your chances of appearing in local search results.

By implementing these tips, you can improve the mobile user experience and turn more smartphone users into customers.

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Author Avatar Sebastian Czubak

Chief Operating Officer. Responsible for overseeing all aspects of the company's operational activities. He has extensive experience in the CRM software industry and successfully leads teams in product development, marketing, sales, and customer service. He is responsible for building knowledge and awareness of Firmao among customers.

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