Sales funnel versus marketing funnel – what are they and how do they differ?

Published: 07.07.22Sales
Sales funnel versus marketing funnel - what are they and how do they differ?

Sales and marketing funnels are essential tools for businesses to convert leads into customers. Although both terms are often used interchangeably, they have different meanings and purposes.

A sales funnel represents the journey that a customer takes to make a purchase, from initial awareness to final decision. The sales funnel typically includes four stages:

  1. Awareness: The customer becomes aware of your product or service through various marketing channels, such as social media, advertising, or word-of-mouth.
  2. Interest: The customer shows interest in your product or service, possibly by visiting your website, signing up for a newsletter, or attending a webinar.
  3. Decision: The customer evaluates your product or service and compares it to other options, possibly by requesting a demo or a consultation.
  4. Action: The customer makes a purchase and becomes a customer.

The sales funnel is often used by sales teams to track and manage leads, as well as to identify areas for improvement in the sales process.

On the other hand, a marketing funnel represents the process that a customer goes through before entering the sales funnel. The marketing funnel typically includes three stages:

  1. Top of the funnel (TOFU): The customer becomes aware of your brand through various marketing channels, such as social media, SEO, or content marketing.
  2. Middle of the funnel (MOFU): The customer engages with your brand and shows interest in your products or services, possibly by subscribing to a newsletter, downloading an e-book, or attending a webinar.
  3. Bottom of the funnel (BOFU): The customer is ready to make a purchase and enters the sales funnel.

The marketing funnel is often used by marketing teams to generate leads and nurture them through the different stages of the funnel, using targeted and personalized content.

So, what are the differences between the sales and marketing funnels?

The main difference lies in their focus: while the sales funnel focuses on converting leads into customers, the marketing funnel focuses on generating and nurturing leads. In other words, the sales funnel is the “how” of converting leads into customers, while the marketing funnel is the “why” and “what” of generating and nurturing leads.

Another difference is the timeframe: the sales funnel typically represents a shorter timeframe, from initial contact to final purchase, while the marketing funnel represents a longer timeframe, from initial awareness to final purchase.

In conclusion, both sales and marketing funnels are crucial for businesses to convert leads into customers and generate revenue. By understanding the differences between the two, businesses can optimize their sales and marketing processes to attract, engage, and convert more leads into loyal customers.

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