The Enterprise Resource Planning (ERP) system is an all-encompassing software solution that streamlines the operations and processes of an organization. One of the areas where ERP has a significant impact is in the production department of a company. The... read more
Artificial intelligence (AI) is revolutionizing the way we conduct business. From improving customer service to streamlining operations, AI is transforming the enterprise resource planning (ERP) landscape. The integration of AI with ERP can offer... read more
Implementing an Enterprise Resource Planning (ERP) system can be a game-changer for any business, bringing significant improvements in productivity, efficiency, and overall performance. However, many organizations struggle with deciding when the best... read more
Creating a positive customer experience is essential to the success of any business. A great customer experience can lead to increased customer engagement, loyalty, and retention. In this article, we will discuss what to think about when creating a... read more
CRM (Customer Relationship Management) systems have become an indispensable tool for businesses of all sizes and industries. They help companies manage their customer interactions and sales processes, ultimately leading to increased efficiency and... read more
ROI, or Return on Investment, is a financial metric that measures the profitability of an investment compared to its cost. Calculating the ROI is a crucial part of any business decision, including the implementation of a CRM system. When considering... read more
The marketing funnel is a fundamental concept in e-commerce that outlines the customer journey from awareness to purchase. It helps businesses understand the different stages of the customer journey and create effective strategies for moving customers... read more
easyCRM, a small company focused on helping medium and small businesses in getting the best from their CRM, created an interview about Firmao - about the purpose of the system, our history and plans for the future. Check out below! Company... read more
The IT industry is constantly evolving, and companies operating in this sector are facing numerous challenges, including increasing competition and ever-changing customer needs. In order to remain competitive and successful, IT companies need to provide... read more
In today's fast-paced business environment, companies of all sizes face increasing pressure to streamline their operations, reduce costs, and increase productivity. One of the most effective ways to achieve these goals is by implementing an Enterprise... read more
When considering implementing a customer relationship management (CRM) system, one of the most common questions that arises is how much it will cost. The answer is not a straightforward one, as the cost of a CRM system can vary depending on a number of... read more
The successful implementation of a CRM (Customer Relationship Management) system can provide significant benefits to a business, such as improved customer retention, increased sales, and streamlined marketing efforts. However, the process of implementing... read more
