CRM is a powerful customer relationship management tool. It contains very valuable, confidential information that, if used properly, can contribute to your success. Read the following list of five elements that are worth taking care of once... read more
In most cases, the daily activities of salespeople are: making phone calls, sending e-mails, holding meetings (live and online), creating offers, contracts, etc. What if these activities can be automatically completed and collected in one... read more
Sales managers and business owners cannot - and should not - control their employees every step of the way. Salespeople obtain valuable information about customers during telephone calls, during meetings and during online presentations. Unfortunately,... read more
Benefits for the sales team The CRM program allows salespeople to improve relationship management, better understand the sales process and automate many areas of their work. Sellers avoid, among others time-consuming data entry, setting the sequence... read more
Before implementing a CRM system, the company should carefully consider what effects should be expected, because the implementation process itself is not the easiest one, and the benefits that the company expects to achieve are not immediately... read more
The CRM program is mainly used as a database to improve the management of customer information and use it to optimize the operation of the enterprise. The system also supports the effective and efficient sale of goods and services, enables the... read more
The implementation of a functional IT system in the company, which will significantly contribute to the development of the company, is a very important issue. However, in view of the huge number of solutions and diverse needs, the investment in the... read more
The customer relationship management system exceeds the bounds of handling a business and its closely related aspects. CRM helps businesses to build a close-knit relation with their existing customers, find new customers as well as win back former... read more
Telephone contact with the customer is an inseparable element of the work of every salesperson. Dialing numbers, searching for information about customers - it all takes a large part of each salesperson's day. Call automation by combining CRM... read more
If telephone contact with the customer in your company plays a large role and takes a lot of time for your salespeople, it is worth taking a closer look at two tools - CRM and VoIP telephony. Each of them gives great opportunities separately, but by... read more
Today, online CRM systems have evolved to the role of cloud computing, thanks to which business owners, sales and marketing teams can quickly access information and gain knowledge about customers. And as you know, knowledge about customers is... read more
If you do not use CRM in your company yet, be sure to learn the advantages of this solution and start implementing this system, reaping the maximum benefits from it! CRM (customer relationship management) is a system that facilitates the management of... read more
