Call Center and Contact Center software - Firmao CRM

Call Center and Contact Center software
for your company

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Firmao is integrated with Simplicity and Otelafrica services. It is a data viewing in case of perfect solution for call centers and contact centers. That is an ideal solution for businesses interested in an online CRM registering and management.

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IMMEDIATE NUMBER RECOGNITION

Fast detailed customer data viewing in case of an incoming call - it enables you to assess who is calling and which category of case it is. Fully integrated calling system gives an opportunity to see register of every call with its recording - you can listen to past calls of your employees and companies.


References

On behalf of Eco Instal, I would like to recommend a partnership with Firmao. The modules that we use are the customer contact and warehouse module. We use the technical support offered by the software provider. The system is worth recommending. We have been using this product since 2016 and we intend to continue working with it because the system contains many functions that allow us to significantly improve the management of our company.
Jacek Gunther-Śląski
J. Gunther-S.
CEO of ECO Instal
When I started my business four years ago, I thoroughly researched the market for online CRM software. Eventually, I chose Firmao, because in my opinion their interface was the most intuitive, and the possibility of individual modification of the system made it possible to customize its functionality to our needs. After 4 years of using Firmao, I am convinced that this software will play a crucial role in the further development of our company.
Mateusz Pietrzak
M. Pietrzak
CEO of MP&M
We are pleased to recommend partnering with Firmao As a creative marketing agency, we know that speed and dynamics in cooperation with the client are the keys to success. SEO and SEM activities are associated with constant changes and making quick decisions, which is why it is so important to adjust the software to the needs of Scorise.
Michał Toczyski
M. Toczyski
CEO of Scorise

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