CALLBACK, CHAT AND LIVECHAT
Livechat is one of the most successful tool to communicate with your customers - thanks to its easy and simple principle they enable to communicate fast and direct to our clients who visit our web pages. It is proven that companies using livechats increases their customer acquisition by 19%.
CALLBACK - THE FASTEST WAY TO PHONE THE CLIENT
Thanks to CallBack service we provide the best opportunity to contact us by clients. Add CallBack button on your webpage and then clients will left their number to contact their. Then we will see it immediately in Firmao software. CallBack is the core functionality of every Contact Center of efficient company.
EASY AND FAST INSTALLATION
You can install and implement CallBack and Livechat features on your web page in only few minutes time - just copy and paste a piece of code. After saving changes your Livechat and CallBack function will be ready to use.
INTERNAL COMPANY COMMUNICATION TOOL
Internal communication between employees is also important to perform business operations efficient. You can implement chat tool in Firmao CRM software to enable every your employee to communicate clearly with your each other.
VISIBLE HISTORY OF CONVERSATIONS AND CALLS
Wherever you are or whenever you want you can see the register of all conversations internal and external the company - as well as recordings of calls.
Livechat, Callback and chat module is fully integrated with other Firmao CRM modules: Invoicing, Offers, bids and deals, Working schedules, Tasks, Projects, Asset management, Accounding, HR, salaries, Documents workflow, Mailing and Newsletters, CRM.