Interconnecting all programs within a company is crucial for seamless operations. Complex data lies at the heart of effective business management, driving informed decisions and strategic initiatives. With the exponential growth of online commerce,... read more
In this article we’ll show you how to integrate Firmao CRM with Colligso TextIn and how it can be beneficial for your company. Colligso enables businesses to grow profits by helping them to multiply customer visits using direct digital... read more
Customer service software and CRM are in a natural symbiosis. Whenever your client, whose data is stored in CRM, has a problem, you can react in Customer Service Software providing the help targeted to your client. That’s an ideal solution for... read more
Effective company-wide communication is crucial for success. Whether you’re a small start-up or a well-established enterprise, staying informed about important events, actions and updates is crucial for making timely decisions and staying ahead of... read more
The COVID-19 pandemic has fundamentally changed the way businesses operate, and communication has become more important than ever in digital channels. With social distancing and remote work becoming the new norm, businesses have had to rely on digital... read more
Sales and marketing are two of the most critical functions for any business. While the two terms are often used interchangeably, they are distinct disciplines with different objectives. Sales focus on converting leads into customers, while marketing is... read more
Managing key customers is crucial for any business that relies on a small number of high-value clients for a significant portion of their revenue. These clients are essential to the success of the business, and therefore require specialized attention and... read more
Operational processes are the backbone of any organization. They are the series of steps and procedures that are followed to produce a product or service. Mapping operational processes is the process of visualizing and documenting the steps involved in a... read more
Process mapping is an essential component of business operations. It involves creating a visual representation of a company's processes to identify inefficiencies and areas for improvement. While process mapping is essential, it can be challenging to... read more
A company's mission, vision, and values are key tools for its success. These elements define the company's purpose, goals, and beliefs, and guide its strategic decisions, culture, and branding. In this article, we'll explore why a strong mission, vision,... read more
Implementing chat on a website can be an effective way to improve customer engagement and provide real-time support to users. However, implementing chat requires careful planning and execution to ensure that it provides a positive and seamless user... read more
Product feeds are an essential element of any online store. They are specially selected information about products that are sent to online sales channels. These feeds help increase product visibility and reach more potential customers. With product... read more
