Customer relationship management (CRM) systems are powerful tools that can help organizations manage their interactions with customers and improve customer satisfaction. One of the most valuable benefits of a CRM system is its ability to help solve... read more
Lateral marketing is a marketing strategy that involves thinking outside the box and abandoning traditional marketing methods to come up with innovative and creative ways to promote products or services. This approach focuses on finding new and unique... read more
Customer Relationship Management (CRM) is a powerful tool that businesses use to manage customer interactions and improve their overall customer experience. With the advent of cloud computing technology, CRM systems can now be deployed in the cloud,... read more
CRM is a valuable tool for travel agencies. It can help travel agencies manage customer interactions, track sales, and improve customer satisfaction. In this article, we will discuss the benefits of using CRM software for a travel agency and highlight... read more
Human resources (HR) departments are responsible for managing employee data, recruiting, onboarding, and other HR processes. A customer relationship management (CRM) system can be a valuable tool for HR departments to manage their processes and improve... read more
Improving the quality of service is one of the ways to gain a competitive advantage. It has a direct impact on the satisfaction of buyers and their loyalty, thus translating into overtaking industry rivals and obtaining measurable financial benefits.... read more
The advantages of online shopping are well known. Customers do not need to be persuaded to do e-shopping. It is more convenient, faster, and there is often more choice than in brick-and-mortar stores. So what are the benefits for entrepreneurs? Where... read more
Have you ever wondered if you can reduce the costs associated with calls without losing their quality? Use Internet telephony. Below you will find some examples of how to use this type of service. Firmao software can be integrated with Internet... read more
Building a long-term relationship with customers is essential for any business. It helps you increase customer loyalty, retain customers, and drive repeat sales. However, building a strong relationship with your customers takes time, effort, and the... read more
Self-confidence is an essential ingredient for success in the workplace. It can help you perform better, communicate effectively, and achieve your goals. However, self-confidence does not come naturally to everyone. It is something that needs to be... read more
Marketing automation has been a very popular method of improving sales processes in recent years. What exactly is marketing automation and how to use it in business? Below you will find answers to your questions. From year to year, it is more and more... read more
Sometimes we are approached by clients who previously ran a business using only Word and Excel. However, as the company grew faster, the client decided to use CRM software. Why? To adapt the business to your needs. And the most important need of any... read more
