Do entrepreneurs running an online store need CRM system? Is Firmao the right CRM system for an online store? Is it possible to optimize transactions from the moment of placing an order to shipping the product thanks to the Firmao system? Will the... read more
October is the Cyber Security Month. The initiative is organized by the European Cybersecurity Agency (ENISA) and the European Commission. In Poland, for the ninth time the campaign is coordinated by the NASK National Research Institute (NASK-PIB). For... read more
September 29 is the International Coffee Day in 20 countries, incl. in the USA, England, Sweden and Norway. Two days later, on October 1st, we celebrate World Coffee Day. The International Coffee Day was established 5 years ago. Coffee comes from... read more
Customer relationship management (CRM) systems are powerful tools that can help organizations manage their interactions with customers and improve customer satisfaction. One of the most valuable benefits of a CRM system is its ability to help solve... read more
Customer Relationship Management (CRM) is a powerful tool that businesses use to manage customer interactions and improve their overall customer experience. With the advent of cloud computing technology, CRM systems can now be deployed in the cloud,... read more
CRM is a valuable tool for travel agencies. It can help travel agencies manage customer interactions, track sales, and improve customer satisfaction. In this article, we will discuss the benefits of using CRM software for a travel agency and highlight... read more
Human resources (HR) departments are responsible for managing employee data, recruiting, onboarding, and other HR processes. A customer relationship management (CRM) system can be a valuable tool for HR departments to manage their processes and improve... read more
Improving the quality of service is one of the ways to gain a competitive advantage. It has a direct impact on the satisfaction of buyers and their loyalty, thus translating into overtaking industry rivals and obtaining measurable financial benefits.... read more
The advantages of online shopping are well known. Customers do not need to be persuaded to do e-shopping. It is more convenient, faster, and there is often more choice than in brick-and-mortar stores. So what are the benefits for entrepreneurs? Where... read more
Have you ever wondered if you can reduce the costs associated with calls without losing their quality? Use Internet telephony. Below you will find some examples of how to use this type of service. Firmao software can be integrated with Internet... read more
Sometimes we are approached by clients who previously ran a business using only Word and Excel. However, as the company grew faster, the client decided to use CRM software. Why? To adapt the business to your needs. And the most important need of any... read more
The real estate industry is highly competitive, and building and maintaining strong relationships with clients is essential for success. This is where a customer relationship management (CRM) system can be invaluable. A CRM system helps real estate... read more
